Technical support and service

New Base Telecom Equipment (Guangzhou) Co., Ltd. has the entire structure for providing before-sales service and after-sales service. We could provide the services promptly, such as before-sales consultation, demonstration for deployment plan, after-sales technical support, equipment mounting and special customer-built services. And Base Telecom (Guangzhou) Co., LTD. has been assessed and certified as meeting the requirements of ISO 9001:2000l. The detail information is as the following.

　1. Providing the detailed technique consultation
　2. To make the design for the plan and deployment
　3. To mount the equipment or supervise the deployment
　4. Providing technique training in manufactory or at deploying site
　5. Prompt to deal with the fault at the site (hardware exchanging or maintenance)
　6. To upgrade or renew the system
　7. To check the operation status of the system periodically
　8. To make statistics and analysis on the operation quality of the system
　9. To provide the customer-built services


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